Best Practice Update

DPE Knowledge Bank dashboard on a laptop screen on a desk

SAR? ER? FOI?

We know the jargon can be confusing. As can the timelines for responding to the various requests that you receive.

Is it a month? Or 30 days? Are those working days?

So here's a little chart to simplify everything:

 

  pdf Download a copy here. (249 KB)

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